Frequently Asked Questions

The entitlement feature gives UnitedOne business account members the ability to add users in Digital Banking to manage their account.  Custom limits and viewing privileges can be set for these additional users, allowing business members to maintain control while delegating tasks efficiently.

Download our mobile app FREE at the App Store or get it on Google Play. To find our mobile app, search for “UnitedOne CU". If you have accessed Digital Banking before using a web browser, your login credentials will be the same. If you are attempting to login into Digital Banking for the first time, ensure you know your account number, last four digits of your SSN/TIN, email (must match primary email we have on file) and your date of birth (business members will need their business open date). Review and agree to the Terms and Conditions. You can then log in and start banking from your phone or tablet when and where you want.
 

Yes, Ollie will have additional capabilities in the future. Ollie continues to learn more about our members' needs and how to assist with those requests.

You can do the following things in Digital Banking:

• View balances and history
• Transfer money
• Deposit checks
• Access debit card controls
• Make payments through Bill Payer
• Stop payments
• Apply for loan (auto or other consumer type and mortgage loans)
• View mortgage details
• View E-Statements
• View check copies
• Order checks
• Update account information
• Set up Alerts
• Send us a secure message
• Locate branches and ATMs

You can make a loan payment through Digital Banking any time by transferring funds from your UnitedOne savings or checking accounts. If your loan is under a different member number, contact the credit union to set up cross-account transfer access. If your loan is under the same account as your savings/checking, you'll see your loan ID in your account list and can simply transfer your payment to your loan. Alternatively, use the "To Another Member" feature under "Transfers". You'll need the account number, loan ID, and member's last name.